Frequently asked questions

How does virtual try on work?

On product pages, tap Try it on and allow camera access. The piece is overlaid in real time on your device — nothing is uploaded or installed.

Do I need to install an app?

No. Virtual try on works in your browser on product pages that offer it. You only need to allow camera access when prompted.

What is your return policy?

We accept unworn pieces within 14 days. See our delivery and returns page for details.